Privacy & Cookie Policy
How Nospario Digital collects, uses and protects your information, and how we use cookies on this website.
Last updated: 18 June 2026
Nospario Digital (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. It applies to this website and to the services we provide to our clients.
By using this website or our services, you agree to the practices described in this policy. We comply with the UK GDPR and the Data Protection Act 2018.
Who we are
Nospario Digital is a small digital studio based in the UK, providing website design and development, software development, hosting, domain registration, email hosting and ongoing support to small businesses and start-ups.
For the purposes of data protection law, Nospario Digital is the data controller for personal information collected through this website and the services we provide.
Information we collect
We only collect information that we genuinely need. Depending on how you interact with us, this may include:
- Contact details — your name, email address, phone number and business name when you submit an enquiry or support ticket.
- Project information — details you share about your business, goals and requirements so we can prepare a quote.
- Technical data — IP address, browser type, device information and pages visited, collected automatically as you browse.
- Service data — information relating to websites, hosting and email we manage on your behalf as a client.
How we use your information
We use the information we collect to:
- Respond to enquiries — to reply to your messages, prepare quotes and discuss your project.
- Provide our services — to deliver, host, maintain and support the websites, software and email we build for you.
- Handle support — to log, track and resolve support tickets you raise.
- Improve our website — to understand how the site is used and make it work better.
- Meet legal obligations — for billing, accounting and compliance where required by law.
Our legal basis for processing
We rely on legitimate interests to respond to enquiries and run our business, on the performance of a contract to deliver services to our clients, on consent for non-essential cookies and marketing, and on legal obligation where we are required to keep records.
You can withdraw consent at any time where we rely on it — for example, by adjusting your cookie settings or asking us to stop contacting you.
How long we keep it
We keep personal information only for as long as we need it for the purposes set out above, or as required by law. Enquiry data that does not lead to a project is deleted within a reasonable period. Client records are kept for the duration of our relationship and for any period required for legal and accounting purposes afterwards.
Your rights
Under UK data protection law you have the right to:
- Access — request a copy of the personal information we hold about you.
- Rectification — ask us to correct information that is inaccurate or incomplete.
- Erasure — ask us to delete your personal information in certain circumstances.
- Object & restrict — object to or restrict how we process your information.
- Portability — request your data in a portable, machine-readable format.
How we protect your information
We take security seriously. We use secure UK-based hosting, SSL encryption, access controls and regular backups to keep your information safe. While no system can be completely secure, we work hard to protect your data and to respond quickly if anything goes wrong.
How to contact us
If you have any questions about this policy, or want to access, correct or delete the personal information we hold about you, please get in touch.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.